GENERAL PRIVACY POLICY/TERMS & CONDITIONS:

We do not share any personal information with third parties or affiliates for marketing/promotional purposes ever. We will collect basic contact information at intake in person, over the phone, or by email. We may need to share information with your contractors or an energy program (Energize Delaware, Delmarva Power Home Performance with Energy Star, etc.) if you choose to participate for the purpose of completing the rebate process for you. You will be made aware of this as part of the intake process and information will only be shared with your permission. 

 
SMS PRIVACY POLICY
Most Recent Update: November 29, 2024

 

This Privacy Policy explains how Atrix Sustainable Improvements, LLC collects, uses and discloses personal information of its subscribers, prospective subscribers, or former subscribers to its SMS programs. We have adopted the following policies and procedures to safeguard the personal information about you in our possession.

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OPT IN: You may choose to opt-in to individual SMS messages during our intake process, by texting OPT IN to 410-603-4901, or via a message on our contact us page of our website.

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OPT OUT: You may at any time choose not to receive SMS message by contacting us via phone, mail, email, a message through our contact us website page, or by texting OPT OUT to 410-603-4901.

Our Privacy Policy for Consumers That Opt-in to SMS Messages

1. Through the use of our SMS programs, we may collect personally identifiable information such as mobile numbers, names, locations, and any other personal information you may choose to provide to us.

2. Personally identifiable information may be used internally by Atrix Sustainable Improvements, LLC for the sole purpose of executing our SMS programs and will not be shared with any third party affiliates, both internal and external, for marketing or promotional purposes. Our treatment of all personally identifiable information is consistent with this privacy policy.

3. We do not sell or rent customer information obtained through SMS origination.

4. Our policy is to require all employees providing services on our behalf to keep customer information confidential.

5. Our SMS privacy policy applies to potential subscribers as well as current and former subscribers.

6. At this time we do not send any promotional texts or group texts of any kind. We will text you individually if you have chosen to opt-in to SMS (text) messaging.

7. You will only receive messages applicable to the campaign that you have opted-in for unless you have provided us with express consent to receive additional forms of communication from Atrix Sustainable Improvements, LLC.

8. For more information about our SMS communication methods, you can text HELP at any time.

9. If you wish to be removed from receiving future communications, you can opt out by texting STOP.

10. Message frequency varies. Message and data rates may apply.

 

Changes to This Privacy Policy

 

Any changes we may make to our Privacy Policy will be posted on this page and/or communicated to you in other ways if required by law. Please check back frequently to see any updates or changes to our Privacy Policy. If you do not agree or consent to these updates or changes, do not continue to use the Platform.